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English (US)

        
    
If you are having trouble signing in, try the following:

    1.	Enable JavaScript in the browser and try to login

        In order to view AFEX website, you need to have JavaScript enabled in your browser. 
        To do so, please follow the instructions below:

        Google Chrome (22.0)

            1.	Click the Menu icon on the browser toolbar.
            2.	Select Settings.
            3.	Click the Show Advanced Settings.
            4.	Click Content Settings in 'Privacy' section.
            5.	Select Allow all sites to run JavaScript in the 'JavaScript' section
            6.  Click OK.

        Mozilla Firefox (8.0)

            1.	Select Tools from the top menu.
            2.	Choose Options.
            3.	Choose Content from the top navigation.
            4.	Select the checkbox next to Enable JavaScript and click OK.

        Internet Explorer (9.0)

            1.	Select Tools from the top menu.
            2.	Choose Internet Options.
            3.	Click on the Security tab.
            4.	Click on Custom Level.
            5.	Scroll down until you see the section labeled 'Scripting'.
            6.	Under 'Active Scripting' select Enable and click OK.

        Apple Safari (5.0)

            1.	Open the Safari menu on your browser’s toolbar.
            2.	Choose Preferences.
            3.	Choose Security.
            4.	Select the checkbox next to Enable JavaScript.


    2.  Clear the cache and cookies and try to login
         
            Internet files are downloaded whenever a website is visited and can impact performance,
            clearing it helps improve web experience. 

            This is a quick guide on how to clear Cache and Temporary Internet files on major browsers. 
            To do so, please follow the instructions below:

            Note: - * Only Temporary Internet Files, Cookies and History needs to be deleted. 
            Saved passwords or any Form Data needs to be unchecked. 

        If you are still experiencing problems, contact your AFEX Account Executive or Online Support team for further troubleshoot.

        Online Support 
        onlinesupport@afex.com